If we go by my time figures, it's been over 20 hours with no useful information and no service. That's not good, by any standards.
I think I need to find a new provider. Admittedly, this is their first serious outage since I'm with them, but after 20 hours they still have absolutely nothing back up?
I'd like to hear comments about other folks's experiences with their webhosting companies, and recommendations and disrecommendations. Comments will be screened, for now.